Privacy Policy

Privacy Policy

Effective Date: 05-19-2022
Last Updated: 07-03-2025

Introduction

C3 Systems & Security, LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our managed services, or engage with our business.

Business Information:

• C3 Systems & Security, LLC
• 23900 Hawthorne Blvd, Suite 100, Torrance, CA 90505
• Phone: 310-326-5665
• Email: [email protected]

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, business address
• Technical Information: IP addresses, browser type, device information, usage data
• Service Information: Information related to the IT services we provide to your business
• Communications: Records of communications between you and our company

How We Collect Information

We collect information through:

• Direct interactions (forms, phone calls, emails)
• Our website (cookies, analytics)
• Third-party sources (business directories, referrals)
• Service delivery (system monitoring, support tickets)

How We Use Your Information

We use your personal information to:

• Provide and maintain our managed IT services
• Communicate with you about our services
• Process billing and payments
• Improve our services and website
• Comply with legal obligations
• Protect our business and prevent fraud
• Send marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in service delivery
• Business Partners: Strategic partners and subcontractors
• Legal Requirements: When required by law or legal process
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent

We do not sell your personal information to third parties for monetary consideration.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Incident response procedures

California Privacy Rights (CCPA)

If you are a California resident, you have the following rights:

Right to Know

You have the right to request information about:

• Categories of personal information collected
• Specific pieces of personal information collected
• Sources of personal information
• Purposes for collecting personal information
• Third parties with whom information is shared

Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out

You have the right to opt-out of the sale of your personal information. We do not sell personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

How to Exercise Your Rights

To exercise your California privacy rights, contact us at:

• Email: [email protected]
• Phone: 310-326-5665
• Mail: 23900 Hawthorne Blvd, Suite 100, Torrance, CA 90505

We will verify your identity before processing your request and respond within 45 days.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website usage
• Provide personalized content
• Improve user experience

You can control cookies through your browser settings.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in locations outside of California or the United States. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Other appropriate communication methods

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

C3 Systems & Security, LLC
23900 Hawthorne Blvd, Suite 100
Torrance, CA 90505
Phone: 310-326-5665
Email: [email protected]