Terms and Conditions

Terms and Conditions

Effective Date: 09-21-2021
Last Updated: 07-02-2025

1. Acceptance of Terms

By accessing and using the website, services, or communications of C3 Systems & Security, LLC (“Company,” “we,” “us,” or “our”), you (“Customer,” “you,” or “your”) agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services or website.

Company Information:

  • C3 Systems & Security, LLC
  • 23900 Hawthorne Blvd, Suite 100, Torrance, CA 90505
  • Phone: 310-326-5665
  • Email: [email protected]

2. Services Description

C3 Systems & Security, LLC provides managed IT services, cybersecurity solutions, and technology consulting services to businesses. Our services may include but are not limited to:

  • Managed IT services and support
  • Network security and monitoring
  • Cloud services and migration
  • Data backup and disaster recovery
  • Technology consulting and implementation

3. SMS Messaging Terms

3.1 Consent to Receive Messages

By providing your mobile phone number to C3 Systems & Security, LLC, you expressly consent to receive SMS text messages from us. These messages may include:

  • Service notifications and alerts
  • Appointment reminders
  • Marketing communications
  • Security alerts and updates
  • Billing and account information

3.2 Message Frequency

Message frequency varies depending on the services you use and your communication preferences. You may receive up to 10 messages per month, though frequency may vary based on your account activity and service needs.

3.3 Message and Data Rates

Standard message and data rates may apply to SMS messages sent to your mobile device. These charges will appear on your mobile phone bill or be deducted from your prepaid account. Please contact your mobile service provider for details about your specific plan and rates.

3.4 Opt-Out Instructions

You may opt out of receiving SMS messages at any time by:

  • Replying “STOP” to any SMS message from us
  • Calling us at 310-326-5665
  • Emailing us at [email protected]
  • Sending written notice to our business address

After opting out, you will receive a confirmation message, and no further messages will be sent to your mobile device unless you re-subscribe.

3.5 Help Information

For help or customer service regarding SMS messages, reply “HELP” to any message or contact us at 310-326-5665.

3.6 Supported Carriers

Our SMS service is supported by major carriers including but not limited to AT&T, T-Mobile, Verizon, and Sprint. Carrier availability may vary.

4. Website Terms

4.1 Permitted Use

You may use our website for lawful purposes only. You agree not to use the website in any way that could damage, disable, overburden, or impair our systems or interfere with other users’ enjoyment of the website.

4.2 Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of C3 Systems & Security, LLC or our licensors and is protected by copyright and other intellectual property laws.

4.3 User Content

Any information, feedback, or content you provide to us becomes our property and may be used for business purposes, including improving our services.

5. Service Terms

5.1 Service Availability

We strive to provide reliable services but cannot guarantee 100% uptime. Scheduled maintenance and unexpected outages may occur.

5.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

5.3 Customer Responsibilities

Customers are responsible for:

  • Providing accurate contact information
  • Maintaining security of account credentials
  • Complying with all applicable laws and regulations
  • Paying all fees and charges as agreed

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Payment Terms

7.1 Fees and Payment

All fees are due as specified in your service agreement. Late payments may result in service suspension and additional charges.

7.2 Refunds

Refund policies are specified in individual service agreements. Generally, services are non-refundable once rendered.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, C3 SYSTEMS & SECURITY, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OUR SERVICES OR WEBSITE.

9. Indemnification

You agree to indemnify and hold harmless C3 Systems & Security, LLC from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice, if you breach these Terms or engage in prohibited conduct.

11. Governing Law

These Terms are governed by the laws of the State of California without regard to conflict of law principles. Any disputes shall be resolved in the courts of Los Angeles County, California.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue to be valid and enforceable.

13. Changes to Terms

We reserve the right to update these Terms at any time. We will notify users of material changes by:

  • Posting updated Terms on our website
  • Sending notice via email or SMS
  • Other appropriate communication methods

Continued use of our services after changes constitute acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms and Conditions, please contact us:

C3 Systems & Security, LLC
23900 Hawthorne Blvd, Suite 100
Torrance, CA 90505
Phone: 310-326-5665
Email: [email protected]